Making your brand the
leader in our market.
United Kingdom · Australia · New Zealand
Where we operate
Six countries, one team.
EnglandScotlandWalesNorthern Ireland
Australia
New Zealand
Your full service distribution partner.
Marketing
Sales
Supply chain
Customer service
Repairs
The operation behind it
How we build your brand.
2,000+Stores in our retail network
6Countries, 1 team
14SLG Service Centres
5Distribution centres
Reach
A retail network built over years
Relationships with the major electronics, power equipment and garden retailers in all three regions, who trust Silk Lane Group’s expertise and support.
Service
Workshops that fix rather than replace
Technicians trained on complex robotic products, plus on-site servicing at the customer’s own address when a machine cannot easily be moved.
Support
Local call centres in every region
Customers reach a person in their own timezone and language rather than a queue on the other side of the world.
Supply
Freight and logistics in house
An in-house logistics and supply chain team specialising in freight, including dangerous goods handling and storage.
What we take on
Your end to end brand partner.
Marketing
Content·Performance·Design·Events
An in-house agency creating demand before the product lands.
Sales
Retail listings·Sell-through·2,000+ stores
Relationships with the major electronics, power and garden retailers.
Supply chain
Distribution centres·Logistics·Asia freight
An in-house team handling freight from Asia, including dangerous goods.
Customer service
Local call centres·Native language·Warranty
Customers reach a person in their own timezone, not a queue.
Repairs and servicing
Workshops·On-site servicing·Spare parts
Products repaired rather than replaced, at the customer’s own address.
One agreement.
One point of contact.
Marketing, sales, service and freight under one contract, run by people you already know.
Sectors we work in
Advanced technology, smart home and robotics.
Partnership
We are looking for partners, not accounts.
We take on suppliers with the intention of working together for decades rather than seasons.
Learn more about how Silk Lane Group can transform your business in our regions.